Wireless internet can be a tricky thing. Many of you understand that your ISP doesnt want a call every time you have a minimal slowdown, but at the same time they do need to know if you are experiencing troubles.
Gearing up:
Today I added a 4th generation of equipment to wireless products. I find Ubiquity to be very reliable, structured, well back, and pervasive (or ubiquitous) with their architectural design from hardware to software no matter the type of equipment. I want to give a big thumbs up to Ubiquity thus far!
How to deal:
Let them know and they will make a record of it, unless it is widespread in which they are fixing it already. Simple as that.
How NOT to deal:
Call every day, or multiple times a day, to complain your service is crap. If your that unhappy, chances are your signal is crappy enough that they would rather get rid of you and install a much more valuable customer.
Future:
Cloud based technologies ... period. Cisco, Dlink, Meraki, Dropbox, Ubuntu/Linux, Google and about every other company that will not fail this year will be cloudbased by 2013 ... or had better be.
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